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What You Should Know


We Computing Ltd reserves the right to deny access to this Web site to anyone at any time

If you place an order online, in our stores or service centres to purchase a product from We Computing Ltd , we will send you an e-mail or issue and invoice confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we deliver the product to you. Any products on the same order which we have not delivered to you do not form part of that contract.

 

Modification 
We Computing Ltd shall have the right, at its discretion, to change, modify, add or remove terms of this agreement or the Site at any time. Notification of any such changes may be made herein, but is not guaranteed. Changes shall be effective immediately, and subsequent use by you of the Site shall constitute your acceptance of them

 

Cancellation and Returns

Hardware:

If for whatever reason you change your mind and would like to return your order or cancel it, we’re happy to refund or exchange your purchase as long as it’s unopened and in its original packaging. This option is available for 21 days after delivery and admin fee of 17% will be deducted from the paid amount to cover delivery, restocking, time etc.

Software :

Any software bought with hardware or stand alone can’t be refunded due the nature of the product and licensing.
We cannot refund/cancel your purchase: • If you return your product to us  without proof of purchase • There is a contract for services with the product and you have started using the services  • The seal has been broken on any DVDs, CDs, memory cards, including games • the goods were a special order to your specification

 

Special orders

We will charge labour fee which is currently £49 +VAT additional to the 17% of the full amount  mentioned above for any order that requires software or hardware installation or configuration before the delivery to meet your need. 

When you send your item back to us we will process the returned item and offer you the choice of a replacement or a refund after inspections.

 

Description of the Goods

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions, images for illustrations only.

 

Availability

The supply of goods from this website is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you want are still available for purchase. In the case of this happening a refund may be given.

 

 

Third Party Regulations
The Site may contain links to other sites maintained by third parties. We Computing Ltd does not operate or control in any respect any information, products or services on such third-party sites and does not guarantee that the links or any information contained thereon will be accurate at the time of your access. Third party links are included solely for the convenience of users, and do not constitute any endorsement, approval or certification by We Computing Ltd , its affiliates and/or its suppliers of the content of any site referenced by a link or otherwise. We Computing Ltd believes that links to publicly accessible web pages and newsgroups is legally permissible and consistent with the common and customary expectations of those who make use of the Internet. User assumes sole responsibility for use of third party links and pointers and disclaimers set forth herein are equally applicable to such third party sites

 

Indemnity/Limitation of Liability
Under no circumstances, including, but not limited to, negligence, shall We Computing Ltd , or its affiliates be liable for any direct, indirect, incidental, special, consequential or other damages, including but not limited to loss of data or lost profits, that result from the use of, or the inability to use, the materials in the Site.
As a condition of use of the Site, the user agrees to indemnify We Computing Ltd and its suppliers from and against any and all liabilities, expenses and damages arising out of claims resulting from user's use of this Web site, including without limitation any claims alleging facts that if true would constitute a breach by user of these terms and conditions. If you are dissatisfied with any material on the Site, or with any of terms and conditions for using the Site, your sole and exclusive remedy is to discontinue using the Site.

 

Services

* All hardware booked for repair must be collected within a month from the day they become ready for collection
* We will not be responsible for any product neglected or left in our service centres for more than 1 month without Collections.
* Any product left for more than 1 month can be recycled or donated if the customer have not contacted We Computing Ltd by writing and recorded delivery to inform We Computing Ltd when they are collecting the product .
* Customers must have the repair note issues by We Computing Ltd on the time of booking of the products to collect it, collecting any product without repair note requires ID.
* A charge will be made if when open on test goods are found to function as specified
* Please check goods after and before repair as we are not responsible for missing items
* Customer cannot cancel the repair after agreed (accepted) it.

* We Computing Ltd have the rights to keep the repaired products until full payment received.
* Restocking and admin charge of 17% will inquire on all sold products, conditions of products sold as used, second hands or reconditioned will be stated on the invoice and sold as seen with limited agreed warranty and none refundable (refunds will not be accepted for used, recondition or second hand products) on the invoice.

* There is no Software Warranty.

* We are not responsible for loosing any data.

* All hardware repairs carry 1-month standard warranty and any extra free warranty can be cancelled without a reason.

*Most of the parts are second hand unless otherwise agreed.

* Repairs can take up to 1 months time depending on the circumstances.

* Computer which has multiple hardware failure, in this case we will have multiple & reasonable quotations.

* We cannot reverse the process of the repair once you agreed on the quotation, due to parts being recycled or thrown away or due to software upgrade.

 

Orders that are shipped overseas may be subject to custom duties, and these are not included in the purchase price. As the buyer, you’re responsible for these charges – unfortunately we have no control over them and cannot predict what they may be. Customs policies vary widely from country to country. If you’d like any further information, you should contact your local customs office.

 

Security

When submitting your order you are agreeing to the purchase of goods and to allowing We Computing Ltd to use your personal data for the purpose of supplying the goods, your data may be stored in or data base to better service use and for security reasons.

 

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss even if the loss was reasonably foreseeable to both you and We Computing Ltd when you commenced using the website, service centre or when the contract for the sale of goods was formed.

 

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Terms and Conditions of Purchase at any time. You will be subject to the policies and Terms and Conditions of Purchase in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

 

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 

Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of the England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts.